patient experience
Patient-Centred Care
Understanding the Patients' Perspective of Emotional Support to Significantly Improve Overall Patient Satisfaction
Keith Adamson, Jatinder Bains, Lydia Pantea, Jessica Tyrhwitt, George Tolomiczenko and Terry Mitchel...
CIHI Survey
All-Cause Readmission to Acute Care for Cancer Patients
Hong Ji, Hani Abushomar, Xi-Kuan Chen, Cheng Qian and Darren Gerson
Citizen Engagement
Citizen Perspectives on the Future of Healthcare
Lynn M. Nagle and Barbara M. Pitts
Commentary
Getting Ready for Patient-Reported Outcomes Measures (PROMs) in Clinical Practice
Albert W. Wu and Claire Snyder
Commentary
Role for PROMs Data to Support Quality Improvement across the Healthcare System: An Informed Exchange with Senior Health System Leaders
David R. Gray and Ian Rongve
Commentary
The Road to Improving Patient-Reported Outcomes: Measures or Healthcare Reform?
Greta Cummings
Invited Essay
Let's All Go to the PROM: The Case for Routine Patient-Reported Outcome Measurement in Canadian Healthcare
Kimberlyn McGrail, Stirling Bryan and Jennifer Davis
Research Papers
Respectfulness from the Patient Perspective: Comparison of Primary Healthcare Evaluation Instruments
Jean-Frédéric Lévesque, Raynald Pineault, Jeannie L. Haggerty, Frederick Burge, Marie-Dominique ...