Built to Scale: Rethinking Interoperability for Smarter, Connected Care

Ed Brown, Advisor, Canada Health Infoway,
Amanda Gray, Senior Executive Director, Enterprise Architecture, Strategic Platforms & Solutions, Provincial Health Services Authority, British Columbia,
Moe Fawal, Director, Product Management and Delivery - Virtual Care, Ontario Health and
Moderator: Edwin White Chacon, Manager, Enablement Services, Canada Health Infoway

Innovation can’t scale without strong, connected foundations. As Canada’s health system becomes more digitally enabled, it needs infrastructure that supports secure, seamless, and real-time information sharing. That is where interoperability comes in. But achieving it means more than just linking systems. It requires thoughtful design that reflects how care is actually delivered.

This session explores how Canada is redefining interoperability as a strategic enabler of better care. It supports clinicians in their workflows, improves the patient experience, and drives system-wide performance.

At the centre is HALO (Health Application Lightweight Protocol), a foundational approach to building modular, vendor-neutral systems that integrate directly into clinical practice. HALO is more than a technical tool; it represents a new way of designing digital infrastructure around the realities of care.

We will share early insights from HALO pilots in British Columbia and Ontario, where this approach is being tested to reduce administrative burden, improve timely access to information, and enable more connected, coordinated care.

Bringing together clinical, technical, and implementation perspectives, this session will show how interoperability, when built with usability and trust in mind, can accelerate progress toward modern, team-based, patient-centered care.

What You’ll Learn

  • How interoperability can improve clinical workflows, reduce administrative burden, and support more coordinated care
  • What HALO is, and how it offers a new, modular approach to building vendor-neutral digital health systems
  • Early lessons from HALO pilot projects in British Columbia and Ontario, and what they reveal about real-world implementation
  • How thoughtful infrastructure design can improve patient experience and system performance
  • What it takes to shift from fragmented systems to connected care across Canada

Sponsors:

Sponsors

From your own workspace via Zoom,, Toronto, Ontario, Canada

Video Runtime: 57:53